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SYSTEMS AND METHODS FOR ROUTING CALLERS TO AN AGENT IN A CONTACT CENTER
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SYSTEMS AND METHODS FOR ROUTING CALLERS TO AN AGENT IN A CONTACT CENTER
DIVISIONAL PCT NATIONAL PHASE APPLICATION
Published
Filed on 7 April 2018
Patent Information
| Application ID | 201818013366 |
| Date of Application | 07/04/2018 |
Documents
| Name | Date |
|---|---|
| 201818013366-US(14)-HearingNotice-(HearingDate-13-02-2024).pdf | 16/01/2024 |
| 201818013366-Information under section 8(2) [17-10-2023(online)].pdf | 17/10/2023 |
| 201818013366-FER.pdf | 18/10/2021 |
| 201818013366-AMENDED DOCUMENTS [17-02-2021(online)].pdf | 17/02/2021 |
| 201818013366-FORM 13 [17-02-2021(online)].pdf | 17/02/2021 |
| 201818013366-POA [17-02-2021(online)].pdf | 17/02/2021 |
| 201818013366-RELEVANT DOCUMENTS [17-02-2021(online)].pdf | 17/02/2021 |
| 201818013366-CLAIMS [30-12-2020(online)].pdf | 30/12/2020 |
| 201818013366-COMPLETE SPECIFICATION [30-12-2020(online)].pdf | 30/12/2020 |
| 201818013366-FER_SER_REPLY [30-12-2020(online)].pdf | 30/12/2020 |
| 201818013366-OTHERS [30-12-2020(online)].pdf | 30/12/2020 |
| 201818013366-FORM 3 [29-12-2020(online)].pdf | 29/12/2020 |
| 201818013366-FORM-26 [29-12-2020(online)].pdf | 29/12/2020 |
| 201818013366-Information under section 8(2) [11-05-2020(online)].pdf | 11/05/2020 |
| 201818013366-Information under section 8(2) (MANDATORY) [21-10-2019(online)].pdf | 21/10/2019 |
| 201818013366-Information under section 8(2) (MANDATORY) [31-10-2018(online)].pdf | 31/10/2018 |
| 201818013366-FORM 3 [05-10-2018(online)].pdf | 05/10/2018 |
| 201818013366-Correspondence-070518.pdf | 14/05/2018 |
| 201818013366-OTHERS-070518.pdf | 14/05/2018 |
| 201818013366-Correspondence-040518.pdf | 09/05/2018 |
| 201818013366-Power of Attorney-040518.pdf | 09/05/2018 |
| 201818013366-FORM-26 [30-04-2018(online)].pdf | 30/04/2018 |
| 201818013366-ProofofRight(MANDATORY) [30-04-2018(online)].pdf | 30/04/2018 |
| abstrarct.jpg | 23/04/2018 |
| 201818013366-COMPLETE SPECIFICATION [07-04-2018(online)].pdf | 07/04/2018 |
| 201818013366-DECLARATION OF INVENTORSHIP (FORM 5) [07-04-2018(online)].pdf | 07/04/2018 |
| 201818013366-DRAWINGS [07-04-2018(online)].pdf | 07/04/2018 |
| 201818013366-FORM 1 [07-04-2018(online)].pdf | 07/04/2018 |
| 201818013366-FORM 18 [07-04-2018(online)]-1.pdf | 07/04/2018 |
| 201818013366-FORM 18 [07-04-2018(online)].pdf | 07/04/2018 |
| 201818013366-PRIORITY DOCUMENTS [07-04-2018(online)].pdf | 07/04/2018 |
| 201818013366-REQUEST FOR EXAMINATION (FORM-18) [07-04-2018(online)].pdf | 07/04/2018 |
| 201818013366-STATEMENT OF UNDERTAKING (FORM 3) [07-04-2018(online)].pdf | 07/04/2018 |
