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Next-Gen Smart Tourism and Hospitality Management: AI-IoT Innovations

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Next-Gen Smart Tourism and Hospitality Management: AI-IoT Innovations

ORDINARY APPLICATION

Published

date

Filed on 6 November 2024

Abstract

The present invention pertains to a next-generation smart tourism and hospitality management system powered by Artificial Intelligence (AI) and the Internet of Things (IoT). The system offers a fully integrated, data-driven solution to enhance guest experience and operational efficiency across tourism and hospitality services. By utilizing AI algorithms for user profiling, personalized recommendations, and real-time feedback analysis, the system dynamically tailors services to meet individual guest preferences. An IoT network of connected devices provides autonomous service delivery, enabling functions like automated check-in/check-out, adaptive room environments, and real-time facility monitoring. Predictive maintenance is achieved through IoT sensors that track facility usage patterns and optimize maintenance scheduling to prevent downtime. The invention also ensures secure data handling through encrypted communication and multi-layered access control, safeguarding guest privacy and system integrity. This smart management system transforms the tourism and hospitality experience, delivering a seamless, personalized, and efficient solution that adapts in real-time to the needs of guests and the operational demands of service providers.

Patent Information

Application ID202441084943
Invention FieldCOMPUTER SCIENCE
Date of Application06/11/2024
Publication Number46/2024

Inventors

NameAddressCountryNationality
Dr.SURESH N, Shri Ramasamy Memorial University SikkimProfessor, School of Hospitality & Tourism Studies Shri Ramasamy Memorial University Sikkim 5th Mile, Tadong, Gangtok 737102 Sikkim. IndiaIndiaIndia
Dr. R. KANNAN, Madurai Kamaraj UniversityProfessor & Director, Centre for Hotel and Tourism Management Madurai Kamaraj University Palkalai Nagar, Madurai 625021 Tamilnadu, IndiaIndiaIndia
Dr.Y. MOHAMED HALITH, Balmer Lawrie & Co LtdProducts and Operation Manager Balmer Lawrie & Co Ltd SBU: Travel & Vacations 628, Anna Salai, Teynampet, Chennai - 600 018 Tamilnadu, IndiaIndiaIndia
Mr.R. ARADHANA, Institute of Hotel Management ChennaiLecturer, Institute of Hotel Management Chennai Warden Quarters, Institute of Hotel Management, C.I.T. campus, 4th Cross Street, Taramani, Chennai -600113 Tamil Nadu – India.IndiaIndia
Dr. AMIT KUMAR SINGH, Sikkim UniversityAssociate Professor, Department of Tourism, Sikkim University, Gangtok 737102, Sikkim, IndiaIndiaIndia
Dr SHAJAHAN BASHEER, JAIN (Deemed-to-be university)Professor, School of Computer Science and Engineering, JAIN (Deemed-to-be university), BangaloreIndiaIndia

Applicants

NameAddressCountryNationality
Dr.SURESH N, Shri Ramasamy Memorial University SikkimProfessor, School of Hospitality & Tourism Studies Shri Ramasamy Memorial University Sikkim 5th Mile, Tadong, Gangtok 737102 Sikkim. IndiaIndiaIndia
Dr. R. KANNAN, Madurai Kamaraj UniversityProfessor & Director, Centre for Hotel and Tourism Management Madurai Kamaraj University Palkalai Nagar, Madurai 625021 Tamilnadu, IndiaIndiaIndia
Dr.Y. MOHAMED HALITH, Balmer Lawrie & Co LtdProducts and Operation Manager Balmer Lawrie & Co Ltd SBU: Travel & Vacations 628, Anna Salai, Teynampet, Chennai - 600 018 Tamilnadu, IndiaIndiaIndia
Mr.R. ARADHANA, Institute of Hotel Management ChennaiLecturer, Institute of Hotel Management Chennai Warden Quarters, Institute of Hotel Management, C.I.T. campus, 4th Cross Street, Taramani, Chennai -600113 Tamil Nadu – India.IndiaIndia
Dr. AMIT KUMAR SINGH, Sikkim UniversityAssociate Professor, Department of Tourism, Sikkim University, Gangtok 737102, Sikkim, IndiaIndiaIndia
Dr SHAJAHAN BASHEER, JAIN (Deemed-to-be university)Professor, School of Computer Science and Engineering, JAIN (Deemed-to-be university), BangaloreIndiaIndia

Specification

Description:The present invention pertains to a next-generation smart tourism and hospitality management system powered by Artificial Intelligence (AI) and the Internet of Things (IoT). The system offers a fully integrated, data-driven solution to enhance guest experience and operational efficiency across tourism and hospitality services. By utilizing AI algorithms for user profiling, personalized recommendations, and real-time feedback analysis, the system dynamically tailors services to meet individual guest preferences. An IoT network of connected devices provides autonomous service delivery, enabling functions like automated check-in/check-out, adaptive room environments, and real-time facility monitoring. Predictive maintenance is achieved through IoT sensors that track facility usage patterns and optimize maintenance scheduling to prevent downtime. The invention also ensures secure data handling through encrypted communication and multi-layered access control, safeguarding guest privacy and system integrity. This smart management system transforms the tourism and hospitality experience, delivering a seamless, personalized, and efficient solution that adapts in real-time to the needs of guests and the operational demands of service providers. , Claims:1. A Next-Gen Smart Tourism and Hospitality Management System comprising a guest profiling and personalization module, IoT sensor network, AI-powered predictive analytics, smart room automation, real-time feedback and sentiment analysis, resource optimization module, and smart concierge services.
2. The system of claim 1, wherein the guest profiling and personalization module uses machine learning algorithms to create detailed profiles of guests.
3. The system of claim 2, wherein the IoT sensor network collects data on guest movements, room occupancy, energy consumption, and other parameters.
4. The system of claim 3, wherein the AI-powered predictive analytics predicts guest behavior and preferences based on data from the IoT sensor network and guest profiling module.
5. The system of claim 3, wherein the smart room automation controls temperature, lighting, and entertainment systems based on guest preferences and behavior.

Documents

NameDate
202441084943-FORM-9 [07-11-2024(online)].pdf07/11/2024
202441084943-COMPLETE SPECIFICATION [06-11-2024(online)].pdf06/11/2024
202441084943-DECLARATION OF INVENTORSHIP (FORM 5) [06-11-2024(online)].pdf06/11/2024
202441084943-DRAWINGS [06-11-2024(online)].pdf06/11/2024
202441084943-FORM 1 [06-11-2024(online)].pdf06/11/2024

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