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METHOD AND APPARATUS FOR PROVIDING ACTIVE CALL GUIDANCE TO AN AGENT IN A CALL CENTER ENVIRONMENT
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Abstract
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METHOD AND APPARATUS FOR PROVIDING ACTIVE CALL GUIDANCE TO AN AGENT IN A CALL CENTER ENVIRONMENT
ORDINARY APPLICATION
Published
Filed on 31 December 2020
Patent Information
| Application ID | 202111000009 |
| Date of Application | 31/12/2020 |
Documents
| Name | Date |
|---|---|
| 202111000009-COMPLETE SPECIFICATION [31-12-2020(online)].pdf | 31/12/2020 |
| 202111000009-DRAWINGS [31-12-2020(online)].pdf | 31/12/2020 |
| 202111000009-FORM 1 [31-12-2020(online)].pdf | 31/12/2020 |
