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COMPLEXITY AWARE CALL-STEERING STRATEGY IN HETEROGENEOUS HUMAN/MACHINE CALL-CENTER ENVIRONMENTS
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COMPLEXITY AWARE CALL-STEERING STRATEGY IN HETEROGENEOUS HUMAN/MACHINE CALL-CENTER ENVIRONMENTS
CONVENTIONAL APPLICATION
Published
Filed on 23 January 2017
Patent Information
| Application ID | 201744002495 |
| Date of Application | 23/01/2017 |
Documents
| Name | Date |
|---|---|
| 201744002495-IntimationOfGrant01-11-2023.pdf | 01/11/2023 |
| 201744002495-PatentCertificate01-11-2023.pdf | 01/11/2023 |
| 201744002495-ABSTRACT [07-04-2022(online)].pdf | 07/04/2022 |
| 201744002495-CLAIMS [07-04-2022(online)].pdf | 07/04/2022 |
| 201744002495-COMPLETE SPECIFICATION [07-04-2022(online)].pdf | 07/04/2022 |
| 201744002495-DRAWING [07-04-2022(online)].pdf | 07/04/2022 |
| 201744002495-FER_SER_REPLY [07-04-2022(online)].pdf | 07/04/2022 |
| 201744002495-FORM 3 [07-04-2022(online)].pdf | 07/04/2022 |
| 201744002495-OTHERS [07-04-2022(online)].pdf | 07/04/2022 |
| 201744002495-FER.pdf | 17/10/2021 |
| 201744002495-FORM 18 [31-12-2019(online)].pdf | 31/12/2019 |
| 201744002495-Certified Copy of Priority Document (MANDATORY) [17-07-2017(online)].pdf | 17/07/2017 |
| 201744002495-Proof of Right (MANDATORY) [17-07-2017(online)].pdf | 17/07/2017 |
| 201744002495-Proof of Right (MANDATORY) [17-07-2017(online)].pdf_1.pdf | 17/07/2017 |
| 201744002495-Certified Copy of Priority Document (MANDATORY) [12-07-2017(online)].pdf | 12/07/2017 |
| Form 3 [10-07-2017(online)].pdf | 10/07/2017 |
| Correspondence By Agent_Power Of Attorney_31-01-2017.pdf | 31/01/2017 |
| Description(Complete) [23-01-2017(online)].pdf | 23/01/2017 |
| Description(Complete) [23-01-2017(online)].pdf_112.pdf | 23/01/2017 |
| Drawing [23-01-2017(online)].pdf | 23/01/2017 |
| Form 1 [23-01-2017(online)].pdf | 23/01/2017 |
| Form 3 [23-01-2017(online)].pdf | 23/01/2017 |
| Form 5 [23-01-2017(online)].pdf | 23/01/2017 |
| Power of Attorney [23-01-2017(online)].pdf | 23/01/2017 |
